Return and Refund policy

At TruGlobal, we strive to provide the highest quality products to our customers. If you are not satisfied with your purchase, please review our return and refund policy below:

Return Policy:

• Returns are only accepted for products that are defective or damaged upon arrival.

• To initiate a return for a defective item, please contact our customer service team within 7 days of receiving the product.

• You must provide proof of the defect, such as photographs, along with your order details.

• Items must be returned in their original packaging with all tags, labels, and accessories included.

Refund Policy:

• Refunds are issued based on the agreement made during the purchase process.

• Refunds will only be processed if the product is defective, and if the conditions for return are met.

• Refunds will be processed to the original method of payment or as agreed upon during the purchase.

• If the agreement specifies an alternative form of refund, such as store credit or exchange, that will be honored.

Please note that we do not accept returns or issue refunds for non-defective items or changes of mind.

For any inquiries or to begin a return process, please contact our customer support team at [truglobalcompany@gmail.com].

Thank you for shopping with TruGlobal!